Research Reports

Every year, the CCA surveys the world's leading cloud communications companies and publishes its findings in a detailed report. Get cutting edge insights on trends and predictions by downloading the reports below.

    What Is a Meeting?
    By: Iain Sinnott - Head of International Carrier Sales at Enreach for Service ...
    [Infographic] The State of the Cloud Communications Market: A Comparison
    With our partnership with Cavell Group, we’ve conducted our annual, in-depth ...
    Cloud Communications Alliance Highlights What 2022 Has in Store for the Cloud Communications Market
    The world of cloud communications has continued to shift, and the Cloud ...
    Examining the State of the Cloud Communication Provider Market
    In our 2021 research report, the Cloud Communications Alliance (CCA) partnered ...
    Why Cloud Communications Providers Need New, Innovative Channel Programs
    By: Alan Rihm, CEO, CoreDial
    Why Cloud Communications Providers Need to Focus on Culture
    By: Alan Rihm, CEO, CoreDial
    Infographic: Grow Your Cloud Communications Business With the CCA
    As the demand for unified communications as a service (UCaaS) and other ...
    Microsoft Teams Growth: A Strategic Opportunity for UC Service Providers
    Microsoft Teams' growth has been substantial during and in the wake of the ...
    A Look at the Recent History of Cloud Communications
    Estimates suggested that global digital transformation investments will exceed ...